Custom Workshops

	"Good presentation, lots of audience involvement." Store owner
	"Awesome!" Sales rep
	"An excellent, energetic and articulate speaker. " Buyer's Agent
	"This program was well worth the money spent." Vice President Store Operations
	Corporate Training & Development We conduct professional development programs including personal leadership, sales, customer service and marketing. All of our programs are delivered in an interactive style and motivate attendees to achieve more. Custom workshops tailored to your industry and audience.
	< BMG's Lynette Hawkins (shown on the left)

Most Popular Seminar

Got A Shoestring: Low Cost Marketing Ideas - Presented by Lynette Hawkins

This highly sought after workshop provides the steps necessary to market any business on a shoestring budget. Each principle is followed by thought-provoking exercises to get attendees to write personal action plans. If your audience is looking for ideas to promote their business and take it to the next level, book this workshop.

Learning Objectives

Attendees will be able to

Identify their target customer
Build a marketing plan
Create ways to attract customers free
Partner with companies that can help them grow their business
Talk about their business and show prospects value

This program can be delivered as one full day of learning or two half days or abbreviated version for conference breakout sessions and keynote.

Most Popular Half Day Seminar

Delivering A-W-E-S-O-M-E Service

Presented by Lynette Hawkins

This information packed seminar gives service providers and their managers the steps necessary to win customers. If your team needs a refresher on how to serve the public, look no further. This reveals the seven steps you must take to get customers to cry out, "You're AWESOME!" A special manager's component is added for managers to learn how to motivate employees to deliver AWESOME service.

Learning Objectives - Attendees will be able to

Greet and approach customers effectively
Use gestures to say "We value you"
Share information customers desire
Overcome barriers to service
Show appreciation for customers

This program can be delivered as a half day or abbreviated version for conference breakout sessions and keynote.

Professional Growth Topics

Get W.O.M.A. (Word of Mouth Advertising)

Could your audience benefit from word of mouth advertising? If you're looking for a unique topic that delivers basic understanding on how to network, get referrals and keep customers talking about you, plan this session. Attendees have stated this "ideas-packed" workshop gives ideas you can initiate the day of the session.

*Target: Businesses who can benefit from WOMA; Non-profits

Recruit Great A-T-T-I-T-U-D-E-S

You will learn the interview and recruitment techniques to identify true service providers. Why spend all your time with candidates that are afraid of people? Ask the right questions to know who works best with your customers. After all, attitude is everything!

*Target: Hiring Managers

Sell Yourself First

You will learn how to get others to see value in you. Whether it's a job interview, professional sale or idea in a meeting - uncovering what motivates others makes it easy for you to sell anything.

*Target: College Students, Potential Job Candidates

Lead Time: Now You're Them

You will learn how to take the role of manager to the next level. If you have people to motivate and goals to meet, you need this session. Uncover how to motivate others to do more.

*Target: New Managers

Speaker Introduction