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Pick & Shovel Marketing ®: The A.S.K. Principles to Get More Sales
Are you trying to get more business with less than $1,000 to spend? This workshop reveals some easy and effective ways to get the word out with little or no money. From building on referrals to finding free ways to advertise,  this workshop gives the marketing basics for the new owner or seasoned business.  This workshop offers tips on what it takes to keep on swimming. Target: Business Owners

Walk In Their Shoes
This signature presentation builds enthusiasm at national, regional and franchise meetings. Beyond Marketing Group, Inc. will conduct mystery shops (of attendees’ locations) prior to presenting to the group. Those who have winning evaluations receive recognition at the event. What a way to get the managers motivated. Target: National Managers Meetings

"Wow " Service
What gets customers to come back again and again?  This interactive workshop points out the 5 ingredients every service encounter must have to win customers.  Attendees will participate in tailored simulated service situations to recognize what it takes to keep customers. 
Target: Employees who Deal with Customers

Getting Repeat Business
This workshop focuses on the key elements necessary to gain customer loyalty. In addition to addressing the subject, each attendee walks away with their personal action plan for gaining repeat business. This seminar has been a favorite among large and small businesses alike. The presentation is one to two hours in length. Target: Business Owners and Professional Services


Recruit Great A-T-T-I-T-U-D-E-S
Do you normally ask about their experiences?  Why not ask how they talk to strangers?  This workshop focuses on what managers must do to hire people who want to sell and serve.  Suggested questions, ideal personality traits and where to look are all part of this workshop. Target: Hiring Managers


Make the Phone a Marketing Weapon
(Telephone Skills Workshop)
Are you easy to do business with? This interactive workshop focuses on how to overcome the 8 phone hates that keep customers from calling again. Answering the phone takes more than "hello". Help your front-line staff project a winning image. Target: Employees who Answer the Phone


How to Cross-Sell, Up-Sell, Sell More
Do Your Employees Fear Being Pushy?  Is it Difficult to Get Them to Suggest Products?  This workshop focuses on how to help customers buy.  This workshop builds confidence and helps managers show associates how to sell as a service to the customer.  If you have sales goals, schedule this workshop.
Target: Store Managers, Bank Managers

The Hidden Objections: Non-verbals
Did you lose a sale with no warning?  Maybe it was something you didn't say?  This workshop uncovers seven objections your clients may never tell you. Target: Business owners and sales people

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